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1760 South Telegraph Rd, Suite 104
Bloomfield Hills, MI 48302
(877) 454-3400

About Us

Learn more about our core values, history and management team.

// Our Core Values

These values are the very foundation of our success, both internally and for our clients, and are deeply rooted in each and every member of the Latitude Family.
  • Honesty and fairness
  • Integrity in all aspects of our business
  • Maintaining a respected reputation
  • Team work
  • Long-term relationships with client partners
  • Win/Win for clients and employees

// Our History

LSS is celebrating 20 years of recovery servicing. Since 1997, LSS has provided solutions for insurers, self-insured entities, third party administrators and specialty risk companies as a subrogation vendor and purchaser of subrogation assets. Through the vision of our founder, Bradley J. Schram, Esq., and a strong management team, the company has experienced steady growth by maintaining strong relationships with its client partners. Today, the company is experiencing unprecedented expansion as a premier subrogation servicing company with long standing clients and new relationships. We have utilized state-of-the-art technology along with the best employees in the industry to showcase our expertise and maximize results for our clients.


// Our Team

Bradley J. Schram, Esq.
Founder
Phone: 877-454-3400 x2285
Email: bschram@latitudesubro.com
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Mr. Schram's vision for building a vehicle for purchasing subrogation claims launched Latitude Claims Services in 1997. Latitude Subrogation Services began in 1998 as the subrogation servicing vehicle for purchased claims. Mr. Schram is a practicing attorney and established the law firm of Hertz Schram PC in 1979, and has served as its President and largest shareholder since its incorporation in 1981. Mr. Schram has been involved with dozen of insurance related class action lawsuits defending director and officer liability actions. The law firm of Hertz Schram PC currently has 30 attorneys and specializes in securities law, real estate, banking, corporate and finance, estate planning and creditors rights. Mr. Schram is admitted to practice law in Michigan, Florida and Washington, D.C. Mr. Schram received a political science degree from the University of Michigan's Honors College. Mr. Schram spent six months in South America as a photojournalist for several U.S. newspapers before attending Georgetown University law Center in Washington, D.C. where he received his juris doctorate degree in 1976. Mr. Schram is actively involved in all operating aspects of the Latitude family of companies.

Adam McIntosh
Vice President, Director of Operations
Phone: 877-454-3400 x2290
Email: amcintosh@latitudesubro.com
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Mr. McIntosh joined LSS in 2002, and brings with him 18 years of subrogation and claims expertise. Mr. McIntosh oversees the day to day management of Claims, Accounting, and Information Technology Departments. He is responsible for all information technology projects, accounting, daily work process implementation, assisting with strategic planning and overall business operations. Mr. McIntosh holds a B.A in Communications from Michigan State University, a CSRP designation from NASP and a Certificate in General Insurance from IIA.

Benjamin Ebling
Business Development Manager
Phone: 877-454-3400 x2470
Email: bebling@latitudesubro.com
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Mr. Ebling joined Latitude in June 2012. He brings with him a wealth of claims subrogation knowledge and experience acquired during his 25 year insurance industry career with Westfield Group and Nationwide Insurance companies. During that time he served as a Claims Representative, Trainer, Sr. Subrogation Specialist, Regional Subrogation Manager, and Business Project Management Consultant. Mr. Ebling earned his degree in Business Management and holds the designation of CSRP with NASP, and MCSA with Arbitration Forums. He has supervised various claims business units and the quality department for Latitude. His current area of responsibility is new client development, and fostering long-term client partnerships and affinity business relationships.

Suzanne Sparks
Claims Supervisor
Phone: 877-454-3400 x2420
Email: ssparks@latitudesubro.com
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Mrs. Sparks joined Latitude Subrogation Services in October of 2002. She has worked in the insurance industry for more than 23 years and came to Latitude with a vast background in both Claims and Subrogation. Mrs. Sparks began her insurance career as a Claim Support Representative in 1992 at Fitchburg Mutual Insurance Company then moving on to Hanover Insurance to become a Claims Adjuster. She handled property and casualty claims as well as a personal injury until she found her niche’ in subrogation. Mrs. Sparks began her career at Latitude as a Subrogation Specialist and was quickly was promoted to a Claims Supervisor. She is currently responsible for overseeing the claims support, insured automobile subrogation, and arbitration units. Mrs. Sparks holds certifications as a Certified Subrogation Recovery Professional (CSRP), Associate in General Insurance (AINS), Certification in General Insurance (INS) and Associates in Claims (AIC).

Tammy Byrd
Claims Supervisor
Phone: 877-454-3400 x2530
Email: tbyrd@latitudesubro.com
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Ms. Byrd joined Latitude Subrogation Services in 2015 as a Subrogation Specialist and was quickly promoted to Claims Supervisor. Ms. Byrd brings over 25 years of experience in the collection agency industry. The vast majority of her experience was acquired as an executive overseeing the day-to-day operations for an agency that specialized in servicing the insurance industry with their uninsured auto claims recovery needs. Her current responsibilities include overseeing Latitude’s uninsured and restitution units, as well as managing the relationship with Latitude’s external collection partner. Ms. Byrd holds a designation as a Certified Subrogation Recovery Professional (CSRP) with NASP.
Jon Coscia
President, Chief Marketing Officer
Phone: 877-454-3400 x2300
Email: jcoscia@latitudesubro.com
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Mr. Coscia joined LSS in 2002, and brings with him 18 years of subrogation and claims expertise. Mr. Coscia is responsible for overseeing all areas of Latitude company operations including sales and marketing, strategic planning, accounting, business unit operations, claims, information technology, human resources and employee development. Mr. Coscia previously worked for Citizens/Hanover with claims management and leadership responsibilities. Mr. Coscia holds an Associate Degree in Criminal Justice from Schoolcraft College, MI and is an active member of NASP, PLRB and NAMIC.

Paul Webb
Chief Claims Officer
Phone: 877-454-3400 x2260
Email: pwebb@latitudesubro.com
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As LSS’s first employee, Mr. Webb brings over 30 years of subrogation and claims experience. Mr. Webb began his insurance career at CNA Insurance where he oversaw subrogation for 13 years. Mr. Webb routinely conducts training seminars for insurance carriers and trade associations throughout the country. He holds the designation of Certified Subrogation Recovery Professional (CSRP). Mr. Webb oversees the entire claims operations and specializes in technical claims analysis, reporting and service performance. Mr. Webb holds an Arts and Associates Business Degree from Wayne County (MI) Community College and is actively involved in NASP, PLRB, RIMS and NAMIC.

Lori Calmeyn
Claims Supervisor
Phone: 877-454-3400 x2334
Email: lcalmeyn@latitudesubro.com
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Ms. Calmeyn joined Latitude Subrogation Services in 2005. She has over 33 years experience in the legal industry which includes 11 years in the insurance and subrogation arena. Ms. Calmeyn has spent time as both a freelance Paralegal, and with the firms of Hertz & Schram and Berkey & Braun, PC. Prior to joining the insurance industry Ms. Calmeyn enjoyed success owning and operating a family business. Ms. Calmeyn began her career at Latitude as a Subrogation Specialist. During her tenure she has participated in the formation of the restitution and uninsured legal units; and served as a Sr. Legal Analyst and Claims Supervisor. She is currently responsible for overseeing the salvage department, MACP program, and the uninsured legal and administrative units. Ms. Calmeyn holds the designation of Certified Subrogation Recovery Professional (CSRP) with NASP.

Jaunna Whiting
Accounting Supervisor
Phone: 877-454-3400 x2480
Email: jwhiting@latitudesubro.com
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Ms. Whiting joined Latitude in 2013, and brings with her over 11 years of experience from the non-profit sector where she served as an Operations Director and Assistant Director on boards of education and various programs. During that time she implemented complete reforms within the operations and finance divisions of each organization. Ms. Whiting also is a member of the Rosebud Sioux Tribe and has dedicated many years assisting other Native American and minority students in achieving higher education through non-profit organizations. Ms. Whiting’s current responsibilities include overseeing Latitude’s accounting department. Ms. Whiting earned her Bachelors Degree from the University of New Mexico, Anderson Business School, concentrating in Finance and Entrepreneurial Studies.

William Gray
Claims Supervisor
Phone: 877-454-3400 x2315
Email: wgray@latitudesubro.com
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Mr. Gray joined Latitude in 2016, and he brings with him over 30 years of subrogation and claims expertise. He began his insurance career with Liberty Mutual as a Claims Adjuster where he specialized in homeowner, commercial auto, and general liability bodily injury claims. Mr. Gray also has in excess of 15 years experience handling and overseeing workers’ compensation subrogation for GUARD Insurance Group where his roles included Subrogation Supervisor, Subrogation Manager and Director of P&C Claims. His current responsibilities include overseeing Latitude’s workers’ compensation unit. Mr. Gray earned his Bachelors Degree in Finance and Marketing from Penn State University and holds the designation of Certified Subrogation Recovery Professional (CSRP) with NASP.